QUASAR POSITIVE CONTROL SWITCH

Return and Refund Policy

1. Returns:
We want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, you may return the item(s) within [number of days] days from the date of delivery.

2. Eligibility:
To be eligible for a return, the item(s) must be unused, in the same condition as received, and in the original packaging. Any item not in its original condition, damaged, or missing parts for reasons not due to our error will not be eligible for a return.

3. Process:
To initiate a return, please [provide details on how customers should contact you, whether it's through email, a contact form, or another method]. Please include your order number, the item(s) you wish to return, and the reason for the return. Our customer service team will guide you through the return process.

4. Refunds:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item(s). We will also notify you of the approval or rejection of your refund.

If your return is approved, your refund will be processed and a credit will automatically be applied to your original method of payment within [number of days] days.

5. Exchanges:
We currently do not offer direct exchanges. If you would like a different item, size, or color, please return the original item(s) for a refund and place a new order.

6. Shipping Costs:
Return shipping costs are the responsibility of the customer unless the return is due to our error or a defective product.

7. Damaged or Defective Items:
If you receive a damaged or defective item, please contact us within [number of days] days of receiving your order. We will provide instructions for returning the item and offer a replacement or refund, including return shipping costs.

8. Non-Returnable Items:
Certain items are non-returnable, including [list any specific non-returnable items, such as personalized items, digital downloads, etc.].

9. Changes to this Policy:
We reserve the right to update or modify this policy at any time. Any changes will be posted on our website and will apply to all orders placed after the effective date of the update.

 

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